Our weightloss service is available in either a once-off treatment regime, or a monthly repeatable subscription.

Once-off weight loss treatment is available from R799 on medical aid (service fee is paid privately and medication costs are attempted on claim via your medical aid details), or from R1940 cash (R799 service fee + medication starting point price).

Our subscription service is available from R450 medical aid, or from R1410 per month (R450 subscription fee + starting point medication price).

No, our service is complementary to your existing healthcare provider.

Your consultation fee will be charged privately via Contro. After your consultation, you’ll receive an invoice containing the relevant telehealth consultation ICD code, which you can use to submit a claim directly to your medical aid provider. 

Medication costs may be claimed on your behalf by our partner pharmacy. Please note that successful claims depend on your specific medical aid and plan benefits, and approval cannot be guaranteed. If a claim is unsuccessful, you’ll be notified and will need to settle the medication cost in cash to proceed. 

Alternatively, you’re welcome to pay cash for both your consultation and medication, and use the invoices provided to claim directly from your medical aid provider.

Once you have completed your consultation and paid for your medication, your order will be dispatched and delivered within 1-3 business days, in discreet packaging to your door.

Kindly note, as most weight loss medications are fridge-line medications, these are labelled and delivered accordingly within 48 hours.

Fridge-line medications such as GLP-1 agonists must remain within a controlled temperature range to stay effective. In most cases, they must be stored within your fridge. These instructions will be discussed with you during your consultation and within your medication instructions. Please refer to these instructions to ensure proper effectiveness.

Medical weight loss uses prescription medications, such as GLP-1 receptor agonists, under the supervision of a licensed doctor, to help you safely reduce weight when lifestyle changes alone are not enough.

Factors include genetics, hormones, metabolism, lifestyle, certain medications, and underlying health conditions. Our Partner Doctors will explore these with you to recommend the right treatment plan.

Weight-loss medication may be recommended if you:

– Have a BMI of 30 or higher, or
– Have a BMI of 27 or higher with a weight-related health condition (such as type 2 diabetes, high blood pressure, or high cholesterol).

Yes. After completing a medical assessment and virtual consultation, your doctor can prescribe treatment if appropriate.

GLP-1 treatments can help patients lose an average of 10-22% of body weight when combined with healthy lifestyle changes.

Yes, weight regain can occur if lifestyle changes are not maintained. Doctors may suggest a long-term plan to support sustainable results.

Yes. Common side effects include nausea, constipation, or stomach upset. Serious risks are rare but will be discussed during your consultation.

Treatment plans vary. Some patients stay on medication for several months, while others may continue longer, depending on health goals and medical advice.