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Acid Reflux Treatment

Acid reflux, also known as gastroesophageal reflux disease (GERD), is a common digestive disorder characterized by the regurgitation of stomach acid into the esophagus.

We’re here to help remove the discomfort. Don’t suffer in silence, get the treatment and the relief you deserve.

Subscribe to our acne treatment service for R150 p/m with medical aid or from R250 p/m without.

1. Complete a health assessment

Decide what’s right for you and complete a quick, private medical form

2. Consult with a Partner Doctor online

Meet online with one of our licensed Partner Doctors to discuss your treatment options

3. Get your treatment

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Acid reflux is common and treatable

Our Acid reflux treatment offering allows you to virtually consult with one of our Partner Doctors for R150 with the option of getting your treatment all at the same time and having it discreetly delivered free to your door.

Got any questions?

Chat to us live or check out our Helpdesk. Alternatively, you can email us at support@contro.co.za

Stopping heartburn and tummy turns

Acid reflux occurs when the lower esophageal sphincter (LES), a ring of muscle at the bottom of the esophagus, relaxes abnormally or weakens, allowing stomach acid to flow back into the esophagus. Factors that may contribute to acid reflux include obesity, hiatal hernia, pregnancy, smoking, certain medications (such as NSAIDs, calcium channel blockers), and dietary triggers (such as spicy or fatty foods, citrus fruits, caffeine, alcohol).

Our Partner Doctors can assist you with the medication you need to treat acid reflux.

Acid Reflux

What is Acid Reflux?
Acid reflux, also known as gastroesophageal reflux (GER) or heartburn, is a condition characterized by the backward flow of stomach acid into the esophagus. This can cause symptoms such as burning sensation in the chest (heartburn), regurgitation of acidic fluid into the mouth, and discomfort or pain in the chest or upper abdomen.
What are the symptoms of Acid Reflux?
Common symptoms of acid reflux include heartburn (a burning sensation in the chest), regurgitation of acidic fluid into the mouth, difficulty swallowing (dysphagia), chest pain, sour taste in the mouth, hoarseness or sore throat, and coughing or wheezing.
What are the causes for Acid Reflux?
Acid reflux is often caused by a weakening or relaxation of the lower esophageal sphincter (LES), a ring of muscle at the junction of the esophagus and stomach that normally prevents stomach acid from flowing back into the esophagus. Certain factors, such as obesity, pregnancy, hiatal hernia, smoking, certain medications, and dietary triggers (such as spicy foods, acidic foods, caffeine, and alcohol), can increase the risk of developing acid reflux.
How is acid reflux diagnosed?
Acid reflux is typically diagnosed based on a combination of medical history, physical examination, and response to treatment. In some cases, diagnostic tests such as upper endoscopy (esophagogastroduodenoscopy or EGD), pH monitoring, or imaging studies may be performed to evaluate the severity of acid reflux and rule out other conditions.
Is acid reflux treatable?
Yes, acid reflux is treatable, and treatment options may include lifestyle modifications, dietary changes, medications, and, in some cases, surgery. Lifestyle modifications may include avoiding triggers such as certain foods and beverages, maintaining a healthy weight, elevating the head of the bed, and avoiding lying down after meals. Medications such as antacids, H2 blockers, and proton pump inhibitors (PPIs) can help reduce stomach acid production and alleviate symptoms.
Can acid reflux lead to complications?
In some cases, untreated or poorly managed acid reflux can lead to complications such as esophagitis (inflammation of the esophagus), esophageal strictures (narrowing of the esophagus), Barrett’s esophagus (a precancerous condition), and esophageal cancer. It’s essential to seek medical evaluation and appropriate treatment for acid reflux to prevent complications and improve quality of life.
Are there lifestyle changes that can help manage acid reflux?
Yes, making lifestyle changes such as avoiding trigger foods, maintaining a healthy weight, eating smaller meals, avoiding lying down after meals, quitting smoking, and reducing stress can help manage acid reflux symptoms and improve overall digestive health.

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When should I get treatment?

You should consider seeking treatment for acid reflux if you experience frequent or persistent symptoms that affect your daily life or quality of life. Symptoms such as frequent heartburn, regurgitation of acid into the mouth, difficulty swallowing, chest pain, or persistent hoarseness or sore throat may indicate underlying acid reflux or related complications. If you find that over-the-counter antacids or lifestyle modifications provide only temporary relief, or if your symptoms worsen despite self-care measures, it’s important to consult with a healthcare provider. Additionally, if you have risk factors for complications such as Barrett’s esophagus or esophageal cancer, such as long-standing acid reflux, obesity, or a family history of these conditions, seeking medical evaluation and treatment is advisable to prevent potential complications and ensure optimal management of your acid reflux symptoms.

Can Acid Reflux be treated online?

While certain aspects of acid reflux management can be addressed online, such as telemedicine consultations with healthcare providers and obtaining prescriptions for medications, comprehensive treatment of acid reflux often requires a combination of online and in-person approaches. Online services may offer telemedicine consultations with healthcare providers, allowing individuals to discuss their symptoms, receive medical advice, and obtain prescriptions for acid reflux medications remotely.

How much does Contro’s Acid Reflux treatment service cost?

A virtual Acid reflux treatment consultation with one of our Partner Doctors costs R150. This includes all doctor’s fees, prescription fees and free delivery.

After a successful consultation, cash customers will additionally be charged for their prescribed medication. The treatment price will vary and will depend on which medication(s) your assigned Partner Doctor prescribes you. Our Partner Doctors will always work within your budget and ensure you get the best possible treatment available. The total cost for cash customers is from R195 per month depending on your diagnosis and prescribed medication.

The total cost for medical aid customers is R150, depending if your medical aid scheme covers your prescribed medication.

Does Contro replace my primary doctor?
No, Contro’s service offering does not replace your primary doctor. We save you time and money by offering you a supplementary online delivery and subscription service, and therefore your assigned Partner Doctor does not replace your primary doctor or GP and is not responsible for your ongoing primary care.
Can I claim through my medical aid?

Yes, but only for your medication costs. Medical aid customers are still required to pay our service fees. We are working hard to get the medical aid providers to cover this fee.

Our Partner Pharmacy will claim your medication with your medical aid scheme. If your claim is unsuccessful we will reach out to you and confirm you are happy to pay privately for your medication instead.

If you are unsure whether your medical aid scheme will cover your prescribed medication, or allow you to use your savings to pay for your prescribed medication, please contact your provider.

When and how is my medication delivered to me?
Our Partner Doctors offer consultations Monday – Friday excluding public holidays. We aim to offer you a consultation within 2 business days.

During your consultation, your assigned Partner Doctor will ask if you would like to have your medication delivered or if you would like to receive the prescription via email. If you opt for the delivery option, your prescription will be sent electronically to our Partner Pharmacy. Our Partner Pharmacy will contact you telephonically to confirm your details and delivery address and will make a claim on your behalf if you have provided medical aid details.

Their pharmacy team will prepare and despatch your medication to your chosen delivery address. Once your order has been despatched, delivery time is 1-3 business days.

You will receive an SMS from our Partner Pharmacy to notify you that your medication has been despatched. This will contain a tracking number that will allow you to track your medication with the applicable courier service here.

Please note, you cannot change your delivery address once payment has been processed and your prescription has been sent to our Partner Pharmacy for processing.

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