Genital Herpes

Genital Herpes Treatment

Genital herpes is a common virus, and despite being incurable, symptoms are easily treatable with antiviral medications.

Our genital herpes treatment options are here to take the itch away and help you protect your partners.

1. Complete a health assessment

Decide what’s right for you and complete a quick, private medical assessment

2. Consult with a Partner Doctor online

Meet online with one of our licensed Partner Doctors to discuss your treatment options

3. Delivery

Have your medication delivered to your door.

Our Offering

Once-off Treatment

Medical Aid

R450

Once-off Treatment

Doctor Fees

E-prescription Available

Service Fees

Medication Delivery

Prescribed Medication

Cash

From R750

Once-off Treatment

Doctor Fees

E-prescription Available

Service Fees

Medication Delivery

Prescribed Medication

Herpes infections are common and treatable.

Our genital herpes treatment offering allows you to virtually consult with one of our Partner Doctors for R450 with the option of getting your treatment at the same time and having it discreetly delivered to your door.

Have your prescribed medication discreetly delivered to your door, or ask your assigned Partner Doctor during your consultation to receive your prescription via email for R100.

Got any questions?

Chat to us live or check out our Helpdesk. Alternatively, you can email us at hello@zapmed.co.za

Its more  common than you think

Genital herpes is most commonly caused by the herpes simplex virus type 2 (HSV-2), however, it can also be caused by the herpes simplex virus type 1 (HSV-1), which is usually more associated with oral herpes (also known as cold sores).

The herpes virus is transmitted by close contact with an infected person, usually through broken skin, and generally through sexual activity. Both viruses are contagious, even when symptoms are not visible, so it is important to treat the virus effectively to reduce the outbreak’s length, severity and spreading.

There is currently no cure for genital herpes, and outbreaks can be frequent, causing sores and blisters in genital areas. However, symptoms can be easily managed with antiviral medications.

Our Partner Doctors can assist you with the medication you need to manage symptoms of an outbreak or prescribe you with up to 3 months of chronic suppression treatment, which can suppress the virus and reduce outbreaks by up to 80% with the use of daily medication.

Genital Herpes

What is genital herpes?
Genital herpes is a common viral infection in both men and women.

It is most commonly caused by the herpes simplex virus type 2 (HSV-2), however, it can also be caused by the herpes simplex virus type 1 (HSV-1), which is usually more associated with oral herpes (also known as cold sores).

The herpes virus is transmitted by close contact with an infected person, usually through broken skin, and generally through sexual activity. Both viruses are contagious, even when symptoms are not visible, so it is important to treat the virus effectively to reduce the outbreak’s length, severity and spread.

There is currently no cure for genital herpes, and outbreaks can be frequent, causing sores and blisters in genital areas. However, symptoms can be easily managed with antiviral medications.

How do genital herpes infections appear and occur?
People who develop symptoms of herpes may first experience tingling, itching, or burning, then notice sores or blisters forming around the genitals. Symptoms tend to develop 2–20 days after exposure to the virus.

Infection can occur by having vaginal or anal sex without using barrier protection, such as a condom, sharing sex toys, or having any other oral or genital contact with a person who has herpes.

The virus is most contagious between when symptoms first appear and before they heal.

If a person with genital herpes has sores whilst giving birth, the virus can pass on to the baby.

What are the symptoms of genital herpes?
Genital herpes can cause blisters or sores around or on the genital area.

Although it is known that some people never develop symptoms, it is still contagious even when no symptoms or outbreaks occur.

Other symptoms of herpes include:

  • Pain or itching in your genital area until the infection clears
  • Small red bumps or tiny white blisters
  • Ulcers may form when blisters rupture and ooze or bleed
  • Vaginal discharge
  • Difficulty or pain when urinating
  • Scabs

During the initial outbreak, you may also experience flu-like symptoms such as fever, muscle aches and swollen lymph nodes.

When should I see a doctor?
If you or your partner(s) have any of the above symptoms, or your partner tells you they have herpes or another form of an STI, you should either get tested or seek treatment immediately.

At the first sign of an outbreak or one of the symptoms mentioned, it is recommended to seek treatment as soon as possible to prevent symptoms from worsening and spreading.

If you experience multiple genital herpes outbreaks throughout the year, you may like to consider signing up for our chronic suppression treatment service.

Genital Herpes Treatment

Can genital herpes be treated online?
Yes, a doctor can treat genital herpes online based on your symptoms during a virtual consultation. At Contro, men and women over the age of 18 can chat with one of our Partner Doctors about their symptoms and get treatment prescribed and delivered to them.

Please note, that we are not an emergency service, and if you require urgent care please seek in-person treatment.

Our Partner Doctors reserve the right to refuse treatment based on their professional medical and ethical opinion.

How much does Contro’s genital herpes treatment service cost?
A virtual genital herpes treatment consultation with one of our Partner Doctors costs R300. This includes all doctor’s fees, prescription fees and free delivery.

After a successful consultation, cash customers will additionally be charged for their prescribed medication. The treatment price will vary and will depend on which medication(s) your assigned Partner Doctor prescribes you. Our Partner Doctors will always work within your budget and ensure you get the best possible treatment available. The total cost for cash customers is from R460 depending on your diagnosis and prescribed medication.

The total cost for medical aid customers is R300 if your medication claim is successful.

Does Contro replace my primary doctor?
No, Contro’s service offering does not replace your primary doctor. We save you time and money by offering you a supplementary online delivery and subscription service, and therefore your assigned Partner Doctor does not replace your primary doctor or GP, and is not responsible for your ongoing primary care.
Can I claim through my medical aid?

Your consultation fee will be charged privately via Contro. After your consultation, you’ll receive an invoice containing the relevant telehealth consultation ICD code, which you can use to submit a claim directly to your medical aid provider.

Medication costs may be claimed on your behalf by our partner pharmacy. Please note that successful claims depend on your specific medical aid and plan benefits, and approval cannot be guaranteed. If a claim is unsuccessful, you’ll be notified and will need to settle the medication cost in cash to proceed.

Alternatively, you’re welcome to pay cash for both your consultation and medication, and use the invoices provided to claim directly from your medical aid provider.

When and how is my medication delivered to me?

Our Partner Doctors offer consultations Monday – Friday excluding public holidays. We aim to offer you a consultation within 2 business days.

During your consultation, your assigned Partner Doctor will ask if you would like to have your medication delivered or if you would like to receive the prescription via email. If you opt for the delivery option, your prescription will be sent electronically to our Partner Pharmacy. Our Partner Pharmacy will contact you telephonically to confirm your details and delivery address and will make a claim on your behalf if you have provided medical aid details.

Their pharmacy team will prepare and despatch your medication to your chosen delivery address. Once your order has been despatched, delivery time is 1-3 business days.

 

You will receive an SMS from our Partner Pharmacy to notify you that your medication has been despatched. This will contain a tracking number that will allow you to track your medication with the applicable courier service here.

Please note, you cannot change your delivery address once payment has been processed and your prescription has been sent to our Partner Pharmacy for processing.

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